Every so often we get to stay in a hotel that is a break from the traditional chain brand over-nighter. Last weekend in Portland we were able to stay in one of those hotels, the Hotel Lucia, located directly downtown. From the moment we had the door opened for us and were greeted by the friendly front desk staff we knew it was different. What is this strange feeling? Could it be the good customer service that my parents told me of when I was a child? All the way up to our room, which happened to be a corner with an excellent view of the city streets, we noticed these differences. The lobby that was modern and inviting, the hallways were lined with classy black and white photographs, personally unique room keycards, and the list goes on and on.

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