Easing the load: United’s “new” weight policy
by HilaryeSo by now you have probably heard about United’s much publicized new policy on larger passengers. This new policy stems from 700 complaints United Airlines received last year about overweight passengers taking up a portion of their neighbor’s seat.
Basically the policy states that (and this is taken directly from United’s website):
“For the comfort and well-being of all customers aboard United flights, we have aligned with other major airlines’ seating policies relating to passengers who:
• are unable to fit into a single seat in the ticketed cabin;
• are unable to properly buckle the seatbelt using a single seatbelt extender; and/or
• are unable to put the seat’s armrests down when seated.
If unused seats are available on the ticketed United or United Express flight, then a customer meeting any of the above criteria will be reaccommodated next to an empty seat.
